Telephony
We believe that communication should be convenient.
We make communication convenient for you by offering you simple and user-friendly telephony solutions for you, empowering your business.
Our Telephony Service includes:
Hosted PABX
Why do our clients love hosted PABX? This is simply because it seamlessly combines their office telephone systems to their Voice Over Internet Protocol (VOIP) service provider. What Hosted PABX means to you is that anywhere you go, you have access to both your personal and office phone all on the same device. Now you can easily work from home or traveling on business and stay connected to your office phone.
The benefits extend beyond mobility. You will enjoy state of the art features such as 3-way calling, a professional on-hold music service and direct numbers that will be key in business effectiveness and efficiency.
Voice over Internet Protocol (VoIP)
Tired of having poor systems that impair your connection to clients and colleagues instead of improving it?
There is a much better way you can communicate. With Voice over Internet Protocol (VoIP), you can connect all your communication needs, including conference or video calls into one inexpensive platform. Beyond that, we offer great features such as additional phone lines and useful collaborative tools. This will greatly help you interact better with your employees and valued clients.
Inbound Service
This service expands your customer reach significantly. An inbound service basically gives your office number connectivity across the world. It does so by creating a virtual service number based in the geographical location of your customer, and then transmits that call to you instantaneously.
Beyond giving your customers a single point of contact, our inbound services also transfer calls to partners of your choice. This gives your business a heightened level of professionalism and credibility. You can even measure the success and receptiveness of your marketing campaigns through tracking the frequency of calls after the campaign based, in terms of time, length of call and location of call.
SIP Trunking
SIP Trunking reduces your costs for pricy phone lines, trans-national calls and phone line maintenance cost. SIP Trunking gives your more options when it comes to your communications set up.
You now save money as you pay for the actual number of phone lines you need and the call time you use.
PSTN & ISDN
Still prefer to use traditional products such as Public Switched Telephone Network (PSTN) and Integrated Services Digital Network (ISDN)? eVantage Technology can help you acquire these systems specific for your business needs.
PSTN & ISDN provide a lot of flexibility when it comes to using EFTPOS, internet or fax lines. For additional lines, PSTN & ISDN also automatically transfer calls to the remaining lines when a present number is being engaged.
This alternative flow of calls through PSTN and ISDN will allow a specialised connection between two callers specially for that call.